The GSOConnect site has been developed and tested to work with the browsers listed above. Select the browser type you are using to view technical information and for free download links for the most current version of your selected bowser.   Make GSOConnect your homepage   Having trouble viewing the GSOConnect web site   Maintain security of visited sites    Unable to access the Member Area of the GSOConnect web site    Download recommended version of Internet Explorer

TECHNICAL HELP - Unable to access the Member Area of the GSOConnect web site

If you are experiencing difficulties accessing the Member Area of the GSOConnect site, or are receiving "Cookie" errors, it could be because you do not have your cookies or secure sockets enabled. Cookies and Secure Sockets are options in your browser that are requires in order to view the GSOConnect web site. The following instructions explain how to set your security levels and enable your cookies.

• Setting Your Security Level With Internet Explorer 4
• Enabling Cookies with Internet Explorer 4
• Enabling Secure Socket Layer with Internet Explorer 4

Setting Your Security Level With Internet Explorer 4

Select VIEW from the top menu bar - a drop down menu will appear.
Select INTERNET OPTIONS
Click on SECURITY from the top tabs.
Make sure that INTERNET ZONE is selected in the ZONE option.  
Select your security level under internet zones is set to MEDIUM.
Click on APPLY.  
Click on OK to save changes .  

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Enabling Cookies with Internet Explorer 4

If you are experiencing difficulties accessing the Member Area of the GSOConnect site, or are receiving "Cookie" errors, it could be because you do not have your cookies enabled. The GSOConnect website requires that you enable cookies on your browser. Cookies are used to store temporary information which is used while you access the GSOConnect site. These are designed to timeout or expire with 15 minutes of inactivity. The following instructions show how you enable your Internet Browser to accept cookies.

Select VIEW from the top menu bar - a drop down menu will appear.
Select INTERNET OPTIONS
Click on ADVANCED from the top tabs.
Scroll down to the COOKIES option.  Make sure that ALWAYS ACCEPT COOKIES is ticked.
Click on APPLY.  
Click on OK to save changes . 

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SSL stands for Secure Sockets Layer. The GSOConnect site uses SSL security to protect the information which it sends to your browser in the member area. If you are having trouble accessing the member area you should read the instructions on enabling SSL. When you are in a screen which utilises SSL you will notice a padlock displayed in the bottom right hand side of your browser. This indicates the information being sent is encrypted and protects your data from unauthorised access.