Internet Explorer: Making GSOConnect your homepage
  Internet Explorer: Having trouble viewing the GSOConnect web site
  Internet Explorer: Maintain security of visited web sites
  Internet Explorer: Unable to view the Member Area of the GSOConnect web site
  Internet Explorer: Download recommended version of Internet Explorer

Unable to access Member Area of the GSOConnect web site

If you are experiencing difficulties accessing the Member Area of the GSOConnect site, or are receiving "Cookie" errors, it could be because you do not have your cookies or secure sockets enabled. Cookies and Secure Sockets are options in your browser that are required in order to view the GSOConnect web site. The following instructions explain how to set your security levels and enable your cookies.

• Enabling Cookies with Internet Explorer 5
• Enabling Cookies with Internet Explorer 6
  
• Enabling Secure Socket Layer with Internet Explorer 5 or 6

Enabling Cookies with Internet Explorer 5

The GSOConnect website requires that you enable cookies on your browser. Cookies are used to store temporary information which is used while you access the GSOConnect site. These are designed to timeout or expire with 15 minutes of inactivity. The following instructions show how you enable your Internet Browser to accept cookies.

Select TOOLS from the top menu bar - a drop down menu will appear.
Select INTERNET OPTIONS
Click on SECURITY from the top tabs.
Click on the CUSTOM LEVEL button.
Scroll down to COOKIES. Ensure that ENABLE cookies is selected.
Click on OK to save changes. 

1.

2.

Enabling Cookies with Internet Explorer 6

The GSOConnect website requires that you enable cookies on your browser. Cookies are used to store temporary information which is used while you access the GSOConnect site. These are designed to timeout or expire with 15 minutes of inactivity. The following instructions show how you enable your Internet Browser to accept cookies.

Select TOOLS from the top menu bar - a drop down menu will appear.
Select INTERNET OPTIONS
Click on PRIVACY from the top tabs.
Click on the ADVANCED button. This will bring up a new pop up window.
Ensure that Override Automatic Cookie Handing is ticked.
Make sure to accept FIRST PARTY and THIRD PARTY cookies.
Click on OK .This will return you to the security screen in Internet Options.
Click on APPLY.  
Click on OK to save changes. 

1.

2

3

SSL stands for Secure Sockets Layer. The GSOConnect site uses SSL security to protect the information which it sends to your browser in the member area. If you are having trouble accessing the member area you should read the instructions on enabling SSL. When you are in a screen which utilises SSL you will notice a padlock displayed in the bottom right hand side of your browser. This indicates the information being sent is encrypted and protects your data from unauthorised access.

Select TOOLS from the top menu bar - a drop down menu will appear.
Select INTERNET OPTIONS
Click on ADVANCED from the top tabs.
Scroll down to the SECURITY option. Make sure that SSL2.0 and SSL3.0 are ticked.
Click on APPLY.  
Click on OK to save changes. 

1.

2.